Terms of service

OVERVIEW

Welcome to Onkel Fares. The terms “we,” “us,” and “our” refer to Onkel Fares. Onkel Fares operates this shop and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a personalized shopping experience (the “Services”). Onkel Fares is hosted on Shopify, which enables us to provide the Services to you.

The following terms and conditions, together with any policies referenced herein (these “Terms and Conditions” or “Terms”), describe your rights and responsibilities when using the Services.

Please read these Terms carefully, as they contain important information about your legal rights and cover topics such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms or the Privacy Policy, you may not access or use our Services.


SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms, you confirm that you are of legal age in your state or region of residence, or that you have given us your consent to allow any of your minor dependents to use the Services on devices owned, purchased, or managed by you.

To use the Services, including accessing or browsing our online shops or purchasing products or Services, you may be required to provide certain information, such as your email address and billing, payment, and shipping details. You represent and warrant that all information you provide is accurate, current, complete, and that you are fully authorized to provide such information.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You may not transfer, sell, assign, or license your account to any other person.


SECTION 2 – OUR PRODUCTS

We have made every effort to display our products and Services as accurately as possible in our online shops. However, we cannot guarantee that the colors or appearance displayed on your screen will be accurate, as this may vary depending on your device and its settings.

We do not warrant that the appearance or quality of any products or Services purchased will meet your expectations or match the representations shown in our online shops.

All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and to limit the quantities of any products offered to any person, geographic region, or jurisdiction.


SECTION 3 – ORDERS

By placing an order, you make an offer to purchase. Onkel Fares reserves the right to accept or reject your order at its sole discretion for any reason. An order is considered accepted only once confirmed by Onkel Fares and after payment has been received and processed.

Please review your order carefully before submitting it, as cancellation requests may not be honored once an order has been accepted. If we cancel, modify, or do not accept an order, we will attempt to notify you using the email address, billing address, or phone number provided at checkout.

Returns and exchanges are governed exclusively by our return policy.
You represent and warrant that purchases are for personal or household use only and not for resale or export.


SECTION 4 – PRICING AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or Service will be the price in effect at the time the order is placed and will be shown in the order confirmation email.

Unless otherwise stated, prices do not include taxes, shipping, handling, customs, or import duties.

Prices in our online shops may differ from prices offered by third-party retailers or physical stores. Promotional offers may be subject to additional terms, which will prevail in case of conflict.

You agree to provide current, complete, and accurate purchase and account information for all purchases. You agree to promptly update your account information as needed.

You represent and warrant that:
(i) your payment information is accurate and complete,
(ii) you are authorized to use the payment method provided,
(iii) charges will be honored by your payment provider, and
(iv) you will pay all charges incurred, including shipping, handling, and applicable taxes.


SECTION 5 – SHIPPING AND DELIVERY

We are not responsible for shipping or delivery delays. All delivery times are estimates only and not guaranteed. We are not liable for delays caused by carriers, customs, or events beyond our control.

Ownership and risk of loss pass to you once the products are handed over to the shipping carrier.


SECTION 6 – INTELLECTUAL PROPERTY

All content included in the Services, including but not limited to trademarks, text, images, graphics, product reviews, videos, audio files, and their arrangement, is owned by Onkel Fares, its affiliates, or licensors and is protected by intellectual property laws.

These Terms grant you a limited, non-commercial, personal license to use the Services. You may not reproduce, distribute, modify, display, perform, republish, download, store, or transmit any material without prior written consent.

All rights not expressly granted are reserved by Onkel Fares. Unauthorized use may violate intellectual property laws.

The names, logos, product names, designs, and slogans of Onkel Fares are trademarks of Onkel Fares or its licensors. Shopify’s name and branding are trademarks of Shopify. All other trademarks belong to their respective owners.


SECTION 7 – OPTIONAL TOOLS

You may be provided access to third-party tools that we neither monitor nor control. These tools are provided “as is” and “as available” without warranties of any kind.

Your use of optional tools is entirely at your own risk and discretion, and you are responsible for reviewing and agreeing to the third party’s terms.

Future features or tools added to the Services will also be subject to these Terms.


SECTION 8 – THIRD-PARTY LINKS

The Services may contain links or materials from third-party websites. We are not responsible for examining or evaluating the content or accuracy of third-party materials.

Accessing third-party websites is at your own risk. We are not liable for any damages related to third-party products, Services, or content.


SECTION 9 – RELATIONSHIP WITH SHOPIFY

Onkel Fares is powered by Shopify, which enables us to provide the Services. However, all sales are made directly between you and Onkel Fares.

Shopify is not responsible for any aspect of transactions between you and Onkel Fares. You expressly release Shopify and its affiliates from all liability arising from your purchases.


SECTION 10 – PRIVACY POLICY

All personal data collected through the Services is subject to our Privacy Policy [LINK] and Shopify’s Privacy Policy. By using the Services, you confirm that you have read these policies.

Shopify may process personal data to provide and improve the Services, including transferring data to third parties in other countries.


SECTION 11 – FEEDBACK

By submitting feedback, you grant us a perpetual, worldwide, royalty-free, sublicensable license to use, reproduce, modify, publish, distribute, and display such feedback for any purpose.

You represent that you own or control all rights to the feedback and that it does not violate any third-party rights or laws.


SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders if information is inaccurate, at any time without prior notice.


SECTION 13 – PROHIBITED USES

You may use the Services only for lawful purposes. Prohibited uses include violating laws, infringing intellectual property rights, harassment, submitting false information, spamming, impersonation, malware distribution, or interfering with security features.

We reserve the right to terminate accounts for violations of these Terms.


SECTION 14 – TERMINATION

We may terminate this agreement or your access to the Services at any time without notice. You remain liable for all amounts due up to the termination date.

Certain sections will survive termination, including Intellectual Property, Feedback, Disclaimer, Limitation of Liability, and Governing Law.


SECTION 15 – DISCLAIMER OF WARRANTIES

The Services and all products are provided “as is” and “as available,” without warranties of any kind, express or implied.

Some jurisdictions do not allow limitations on warranties, so certain disclaimers may not apply to you.


SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Onkel Fares and its partners shall not be liable for any direct or indirect damages arising from your use of the Services or products.


SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Onkel Fares, Shopify, and their affiliates from any claims arising out of your violation of these Terms or misuse of the Services.


SECTION 18 – SEVERABILITY

If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.


SECTION 19 – WAIVER; ENTIRE AGREEMENT

Failure to enforce any provision does not constitute a waiver. These Terms constitute the entire agreement between you and us.


SECTION 20 – ASSIGNMENT

You may not assign these Terms without our written consent. We may assign our rights without restriction.


SECTION 21 – GOVERNING LAW

These Terms are governed by the laws of the jurisdiction in which Onkel Fares is headquartered. You agree to the exclusive jurisdiction of those courts.


SECTION 22 – HEADINGS

Headings are for convenience only and do not affect interpretation.


SECTION 23 – CHANGES TO TERMS

You can review the most current version of the Terms at any time. We reserve the right to update these Terms and will notify you of material changes as required by law.


SECTION 24 – CONTACT INFORMATION

For questions about these Terms, contact us at:

Onkel Fares
Email: onkelfares@gmail.com
Address: Carl-Orff-Bogen 76
Phone: +49 1575 8482 629
VAT ID: DE455768639